Working with you , Mentoring, Facilitating or hands-on in
Outsourcing or Partnering

Working with the Procurement Department and the key user representatives, service definition, procurement and service management processes are delivered to ensure high quality services meeting changing business needs through partnering or procurement contracts:

            Supplier management:
Ø Structured requirements capture
Ø Defining service contract packages
Ø Vendor selection
Ø Preparing ITTs
Ø Reporting processes
Ø Problem management processes
Ø Bid assessment
Ø Awarding contracts
Ø Service management – customer side
Ø Changes to service and contract change management
Ø User liaison, user forums and their value.


            Or for a different approach
Ø Partner selection
Ø Partnering charters
Ø Facilitation
Ø Empowering the partnership
Ø Setting up processes
Ø Partnering & objective management

Sometimes a combination of arms length contract and partnering is best. The devil is in the detail, let us help you define this detail.